The successful business operation and reputation of Simpson Finance is built upon the principles of fair dealing and ethical conduct of our employees. Our reputation for integrity and excellence requires careful observance of the spirit and letter of all applicable laws and regulations, as well as a scrupulous regard for the highest standards of conduct and personal integrity. Our continued success is dependent upon our customers’ trust and we are dedicated to preserving that trust.

Integrity

We are personally accountable for the highest standard of behaviour including honesty and fairness in all aspects of our work. We should consistently treat our colleagues, customers and company resources with respect. We are expected to meet our commitments and keep our agreements – letting our word be our bond. ‘Do what we say we will do.’

Security

Security must never be compromised. Absolute commitment to Security instills confidence, creates a comfortable working environment and ensures that our customers are confident to deal with us.

Service

We recognize that it is our honour and privilege to serve each other and our customers and exceed expectations. We recognize that we must work to constantly improve our service in every area and that there is always more that can be done.